Making Phone Calls
Before you make a phone call, be aware of what time it is. Just because you are up doesn’t mean that everyone is up, especially if you happen to be calling a different time zone.
Unless you know someone is waiting for your call or you know it is okay to call, make your calls between 9 A.M. and 9 P.M.
Your attitude can be detected in your voice, so check that you have a good attitude before you make your phone call.
When you make your call, allow it to ring several times – up to 7 – before you hang up.
When someone answers, identify yourself and make polite conversation with the person who answered the phone. “Hello. This is Sue Brown. How are you today, Mrs. White?” After Mrs. White answers, you ask, ”May I please speak to Mary?”
If you get an answering machine or voice mail, leave
- Your name
- The name of the person you are trying to reach
- Your phone number
- Any specific message
- A good time for them to call you back
If you misdial and get a wrong number, apologize to the person who answers the phone for the inconvenience.
Tags: children, communication, education, Manners, people skills, phone
Phone Etiquette, Uncategorized | lifeskills | March 17, 2009
